Indigo to support Trans Pacific Networks' subsea routes

Trans Pacific Networks has selected Indigo to support operations across its trans-Pacific subsea cable portfolio. The agreement covers network operations support for routes linking the US and Asia.

Indigo will support TPN's capacity and infrastructure services, including provisioning, monitoring, security and service management across its subsea networks. The work will be delivered through Indigo's 24/7 subsea network operations centre services.

TPN is an operator and commercial manager of capacity on Echo, a 16,051-kilometre subsea cable system connecting Singapore, Indonesia, Guam and the US. It also holds fibre-pair-level ownership in the Tabua subsea cable system, which links Australia, Fiji and the US.

The arrangement gives TPN external support for day-to-day operations across assets spanning some of the busiest long-haul international routes. Subsea cable operators typically rely on network operations centres to monitor traffic, manage faults, coordinate repairs and maintain service continuity for customers including carriers and large cloud groups.

Route support

The choice of an operations partner comes as trans-Pacific connectivity remains strategically important for telecoms operators, cloud providers and data centre groups seeking capacity between Asia-Pacific markets and the US. Operators on these routes face pressure to maintain availability while managing the complexity of multiple landing points, third-party suppliers and long-distance infrastructure.

Alfred Au Yeung, Chief Operating Officer at Trans Pacific Networks, said TPN wanted a partner with subsea operations experience from the outset.

"Supporting routes of this scale requires the right operational foundations from day one," said Alfred Au Yeung, Chief Operating Officer, Trans Pacific Networks.

"We chose Indigo because of its proven model and deep experience in the subsea cable market. Indigo understands the operational demands of critical subsea infrastructure and gives us the service assurance, technical support and accountability needed to deliver consistent performance for our customers," Yeung said.

Indigo's role will include operational coordination across multiple network providers, customer provisioning, incident management and end-to-end service assurance for TPN's trans-Pacific services. This places Indigo at the centre of fault response and service oversight for customers buying capacity on the routes.

Founded in 1998, Indigo supports digital infrastructure in more than 90 countries. It operates 24/7 network operations centre and security operations centre services, manages more than 30,000 incidents a year and has a network of more than 3,500 engineers.

Subsea market

The subsea infrastructure market has drawn increasing attention as internet traffic growth drives demand for new international links and greater redundancy on existing routes. Operators, carriers and cloud companies are investing in cable systems to expand geographic reach and reduce dependence on older or more congested paths.

TPN has positioned itself around Pacific routes, including Echo and Tabua, which together connect key markets in South-East Asia, Oceania and the US. Echo is described by TPN as the world's longest subsea cable, while the Tabua system adds another route between Australia, Fiji, Hawaii and the US mainland.

Michel Robert, Chief Executive Officer at Indigo, linked the company's role to the reliability demands placed on live subsea assets.

"Subsea infrastructure is central to the global digital economy, but its value depends on how reliably it performs once it is live," said Michel Robert, Chief Executive Officer, Indigo.

"By combining innovative tools and technologies with deep operational expertise, Indigo reduces risk, accelerates delivery and drives consistent outcomes to support end-to-end project execution. Together, we're ensuring that TPN's customers benefit from consistent performance and service continuity across this critical route," Robert said.

Indigo works with subsea cable systems as well as hyperscalers, carriers, fixed and mobile network providers and data centre operators. The TPN mandate extends its customer base further into the trans-Pacific market, where operational support is central to maintaining commercial service levels once cables are in service.

For TPN, the deal adds a specialist operations provider as it develops and manages a portfolio intended to serve carriers, hyperscalers, neocloud companies and enterprises seeking trans-Pacific connectivity. The company also offers long-term indefeasible right of use structures and support for infrastructure monetisation and divestiture strategies tailored to customer requirements.

Indigo provides full lifecycle support to subsea operators, from network architecture monitoring and integration to maintenance and capacity upgrades. In the TPN engagement, the immediate focus is operational continuity across routes connecting major regional hubs with the US.