Automation stories

Grafana Labs unveils new AI observability and CLI tools as enterprises grapple with monitoring and controlling production AI systems at GrafanaCON 2026.

AI is adding review, trust and governance burdens to stretched IT teams, with SolarWinds finding most professionals say it has made their work more demanding.

Capgemini says UK reindustrialisation plans are ahead of the world, but spending is set to halve as firms turn more selective and tech-led.

Blue Yonder survey finds supply chain leaders are prioritising efficiency and resilience over emissions, even as 66% work to cut impact.

Amazon deepens Anthropic partnership with USD $5 billion injection and capacity for up to 5 gigawatts of new AI computing.

American Express acquires Hyper to bolster AI-powered expense tools for business customers as it expands commercial services automation.

Adobe expands GenStudio with Brand Intelligence, giving marketing teams AI tools to bind brand rules, approvals and campaign workflows together.

Rithum unveils SupplyExplorer as retailer merchandising teams seek faster, data-led ways to identify and assess suppliers across its commerce network.

Intuit's QuickBooks is under pressure as AI start-ups push automated bookkeeping, forcing accounting software to prove it can do more than digitise ledgers.

Dropbox brings file access, workplace search and scheduling into ChatGPT with new apps for customers, including Dash and Reclaim AI.

Mastercard and Lobster.cash to let OpenClaw users authorise AI agents to spend on existing cards, backed by Verifiable Intent.

CaptivateIQ survey finds 91% of firms changed incentive strategy in the past year as AI, budget pressure and wider plan use speed up redesigns.

Slash lands USD $100 million Series C at USD $1.4 billion valuation as Ribbit backs its rapid expansion into broader business finance.

Emerson deepens its cybersecurity push with OPSWAT, adding OT patch management to the Ovation platform as utilities face rising attack pressure.

Equinix adds AI-driven network controls as enterprises race to scale distributed workloads.

Exclaimer plugs Workday HR records into email signatures and video meeting branding, cutting manual updates and reducing out-of-date staff details.

Cork Cyber boosts Cork Vantage for MSPs with automated mapping, cutting manual work and improving asset accuracy across client, device and inbox records.

Twilio unveils embeddable Flex contact centre tools for web apps, adding Salesforce voice support, enhanced reporting and new pricing.

Molex uses Celonis to overhaul supply chains, lifting purchase order confirmations to 90% and boosting invoice and warehouse performance.

Rue Gilt Groupe brings Riskified identity scoring into Zendesk as retailers race to stop refund abuse without slowing customer service.