Digital Experience (DX) stories - Page 5
Insurers focus on AI & growth amid sluggish progress
Fri, 14th Mar 2025
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cx
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martech
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ai
Research by Forrester reveals that insurers are focusing on driving growth and improving customer experience through AI investment and system modernisation by 2025.
Ed Keisling appointed Progress' Chief AI officer
Fri, 28th Feb 2025
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ai
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progress
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dx
Progress has appointed Ed Keisling as its Chief AI Officer, focusing on driving AI strategy and enhancing digital offerings to meet customer needs.
F5 unveils new platform to tackle AI-driven complexities
Thu, 27th Feb 2025
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data analytics
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digital transformation
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ai
F5 has launched its new Application Delivery and Security Platform, designed to simplify AI management complexities for organisations embracing AI technology.
Lifecycle launches Nexus App for MVNO customer management
Thu, 20th Feb 2025
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digital transformation
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cx
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martech
Lifecycle Software has unveiled its Nexus App, a mobile application designed to help Mobile Virtual Network Operators streamline operations and enhance customer engagement.
Report reveals CMS challenges in future digital marketing
Fri, 7th Feb 2025
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saas
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ecm
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cx
Sitecore's Websites 2025 report reveals marketers prioritise AI and personalisation amid CMS limitations, with 76% citing budget constraints as a key hurdle.
Sitecore's AI-driven CMS sees 100% revenue growth in 2024
Wed, 5th Feb 2025
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digital transformation
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ecm
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cx
Sitecore's XM Cloud has experienced unprecedented growth in 2024, with global revenues soaring 100%, and an impressive 130% rise in the US market.
Study shows disconnect between IT departments & employees' DEX
Fri, 13th Sep 2024
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kpis
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communication
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employees
Scalable Software reveals 45% of US and UK organisations fail to engage in employee journey mapping, highlighting major gaps in digital experience understanding.
Marketers look to generative AI as customer expectations increase: Adobe
Fri, 16th Jun 2023
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cx
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martech
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genai
As demand increases, ANZ marketing professionals look to generative AI for assistance with the workload, creativity, and customer reach.
DX spending set to grow in 2020 despite pandemic woes
Thu, 21st May 2020
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digital transformation
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open source
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healthtech
New data from IDC predicts digital transformation spending will grow by 10.4% worldwide to an eye-watering US$1.3 trillion.
Digital transformation in Europe a €333b business
Thu, 6th Dec 2018
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digital transformation
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iot
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iaas
IDC has shared its forecast for digital transformation spending in Europe, which looks to be a very profitable industry.
Digital transformation an almost $2 trillion industry by 2022
Wed, 14th Nov 2018
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digital transformation
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iaas
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supply chain
Digital transformation investment is set to surge to USD $1.97 trillion by 2022, driven by sectors like manufacturing and retail, says IDC.