The Ultimate Guide to eCommerce
A curated American edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.
What to know about eCommerce
eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.
This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.
Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.
American eCommerce News
Regional stories with direct local relevance
ZyG launches score to spot breakout eCommerce brands
Only 0.2% of eCommerce businesses reach USD $100 million in annual sales, prompting ZyG to fund tests for 500 promising brands.
Vectorial raises USD $3 million in seed funding round
The funding gives the San Francisco start-up room to expand its behaviour simulation tool, which claims to cut user research time and improve product decisions.
Shippo expands AI shipping tools before peak holiday rush
Retailers facing the holiday rush could cut shipping costs, as Shippo says most higher-volume merchants have cheaper options and faster delivery choices.
US shoppers want European fashion, but barriers curb sales
Barriers such as shipping costs and unclear sizing are stopping many Americans from turning interest in UK and European labels into purchases.
Loops raises USD $3.5 million for commerce AI push
The start-up says the cash will fund product development and global expansion as retailers seek to replace fragmented AI tools with one system.
American Express unveils playbook for AI-led shopping
With 83% of US businesses seeing opportunity, the card group is helping merchants adapt as AI agents start shaping purchases and price checks.
Analyst Insights
Research and market analysis connected to eCommerce
Fastly named Leader in IDC MarketScape WAAP assessment
Avalara launches Aviator AI hub for tax compliance
Shufti wins Gartner honour for global identity coverage
Infios named a leader in IDC MarketScape assessments
Blue Yonder unveils AI tools & sustainability findings
Expert Columns
E-Commerce Data Quality: Prepare for Black Friday and Cyber Monday
AI in Retail is Only as Good as its Data Foundation
The next eCommerce interface may not be a screen
For sensitive health categories, eCommerce can remove more than just the checkout queue
Customer data integration: A data quality checklist
From routing to revenue: Why payment orchestration has become a boardroom issue
Southeast Asia's payment rails leave US merchants behind
The Hidden Cost of Identity Friction in Retail
How to prevent fake signups on your Shopify store
Why Southeast Asia is becoming a global fintech growth hub
Interviews
Interviews and video coverage from the network
Recent eCommerce News
Temu & IACC launch direct anti-counterfeit channel
The new scheme gives IACC member brands a faster route to challenge unresolved listings, with Temu promising responses within 48 hours.
Riskified launches AI agent identity checks for merchants
Merchants could face fresh refund fraud and account-takeover risks as consumer AI assistants start handling shopping and support requests.
Klarna & FreshBooks add BNPL to small business invoices
The integration gives US and Canadian FreshBooks users a way to collect invoices through Klarna without extra setup, while keeping cash flow predictable.
Meta's Muse AI agent seen in half of customer traffic
Security teams face a new attribution problem as Meta's Muse AI agent can slip into customer traffic while posing as an ordinary browser.
Samsung deepens Checkout.com payments partnership worldwide
The deal gives merchants access to Samsung Pay via Checkout.com, while helping Samsung lift authorisation rates across more markets.
Big brands spend less sales revenue on advertising
That points to a shift in how much large groups reinvest in promotion, with the 25 US-listed advertisers studied seeing their ad-to-sales ratio fall from 6.1% to 5.5%.
Retailers warned fraud & disputes may stretch into new year
Retailers may see holiday sales dented months later, as earlier shopping leaves a longer window for refund abuse, disputes and chargebacks.
MariaDB Ecosystem Hub passes 200 entries in six months
The directory now gives MariaDB users a faster way to find compatible tools, after the curated hub topped 200 entries in just six months.
Titan Brands cuts backorder risk by linking systems
Potential weekly sales lost to backorders have fallen by USD $640,000 after Titan Brands linked ordering, warehousing and transport systems.
Merchants underestimate friendly fraud, Chargebacks911 says
Businesses risk wasting anti-fraud budgets, with a new report saying merchants may vastly undercount disputes caused by friendly fraud.
AI agents force payments industry to verify intent
Banks and card networks may need new checks as software agents start buying on customers' behalf, blurring fraud and consent.
Ecommpay adds Klarna to platform in single integration
Merchants can now offer Klarna's instalment and deferred-payment options through Ecommpay without extra technical work or separate systems.
Juspay revenue rises 30% to USD $75 million in FY26
Core India operations stayed profitable as the payments firm expanded overseas and pushed into AI, even after a USD $10 million net loss.
Spreetail launches Amazon Brand Benchmark dashboard
Brand partners using Spreetail's Smart Shelf can now spot rival moves on Amazon sooner, as the new dashboard tracks shifts in market share and pricing.
FedEx & Stripe join to boost small business finance
Smaller businesses could gain fresh access to finance as shipping data from FedEx and Stripe's systems is used to assess lending risk.
Animoca partners on AI agents for verified shopping
The pilot aims to let shopping bots prove user eligibility for discounts and benefits while keeping personal data hidden from merchants.
G+D & FraudAverse join forces against payment fraud
Banks in the Americas are set to get faster fraud checks as the tie-up targets instant payment scams and card-not-present losses.
Mississippi travel campaign lets creator sell bookings
Visitors can now book a creator's exact Mississippi trip through a new storefront, as tourism bodies seek a clearer route from posts to sales.
Attentive adds AI tools to sharpen marketing targeting
Brands using Attentive's platform should be able to target shoppers more precisely as new AI tools turn purchase signals into audience segments and reports.
Constructor launches Stripe-powered agentic checkout
Keeping purchases inside the same AI conversation could cut drop-off, as retailers can now add Stripe payments to Constructor's shopping agents globally.
