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Financial Services Stories - Page 72

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Financial Services stories

Twilio predicts stricter AI customer service rules by 2026
Digital Transformation

Twilio predicts stricter AI customer service rules by 2026

Twilio predicts Asia Pacific customer service will face strict AI transparency rules and mandatory bot disclosures by 2026.

By Shannon Williams • 5 min read • Fri, 12th Dec 2025
Safe AI coaches staff to cut cyber attack errors
Firewalls

Safe AI coaches staff to cut cyber attack errors

Safe AI “coaches” embedded in workplace tools are cutting repeat cyber incidents by up to 95%, as firms race to counter AI-driven attacks.

By Shannon Williams • 5 min read • Fri, 12th Dec 2025
Kyndryl launches quantum-safe security risk assessment
Firewalls

Kyndryl launches quantum-safe security risk assessment

Kyndryl has launched a Quantum Safe Assessment service to help enterprises map cryptographic risk and plan migration to post-quantum security.

By Sean Mitchell • 4 min read • Fri, 12th Dec 2025
Accenture & Snowflake launch joint AI data unit
Data Analytics

Accenture & Snowflake launch joint AI data unit

Accenture and Snowflake form a 5,000-strong AI data unit for enterprises, with Caterpillar among early clients and a new global CoE planned.

By Sean Mitchell • 4 min read • Fri, 12th Dec 2025
Snowflake, Anthropic expand USD $200m Claude AI deal
Software-as-a-Service

Snowflake, Anthropic expand USD $200m Claude AI deal

Snowflake and Anthropic deepen Claude tie-up with a USD $200m deal to push compliant AI agents across Snowflake's global data cloud.

By Sean Mitchell • 4 min read • Fri, 12th Dec 2025
US banks dominate AI patents as Europe falls behind
Data Protection

US banks dominate AI patents as Europe falls behind

US banks tighten grip on AI patents in finance, with a small North American elite racing ahead as European rivals fall further behind.

By Sean Mitchell • 4 min read • Thu, 11th Dec 2025
UiPath & Talkdesk unite agentic AI for healthcare CX
Unified Communications

UiPath & Talkdesk unite agentic AI for healthcare CX

UiPath and Talkdesk are teaming up to fuse agentic AI, streamlining document-heavy healthcare contact centre workflows and cutting errors.

By Catherine Knowles • 4 min read • Thu, 11th Dec 2025
AI projects face long delays amid rising security risks
Data Protection

AI projects face long delays amid rising security risks

AI rollout delays are stretching to a year as three-quarters of organisations report security incidents and governance gaps grow.

By Catherine Knowles • 5 min read • Thu, 11th Dec 2025
Azets appoints Trevor Attridge as new Group CIO
Digital Transformation

Azets appoints Trevor Attridge as new Group CIO

Azets names Trevor Attridge Group CIO to spearhead global digital strategy, AI adoption and automation across its international operations.

By Melvin Hipolito • 3 min read • Thu, 11th Dec 2025
FWD Singapore reshapes leadership to drive next growth phase
Data Analytics

FWD Singapore reshapes leadership to drive next growth phase

FWD Singapore overhauls leadership, uniting finance, tech and distribution to sharpen adviser focus ahead of its 2026 tenth anniversary.

By Melvin Hipolito • 4 min read • Thu, 11th Dec 2025
HCLTech assembles tech leaders to reshape ANZ digital
Network Infrastructure

HCLTech assembles tech leaders to reshape ANZ digital

HCLTech unites tech giants in Sydney to plot outcome-driven digital strategies and tighter ecosystem alignment across Australia and New Zealand.

By Melvin Hipolito • 4 min read • Thu, 11th Dec 2025
Trend Micro honours Vantage Markets for cybersecurity innovation
Gaming

Trend Micro honours Vantage Markets for cybersecurity innovation

Trend Micro names Vantage Markets a 2025 Global Customer Awards innovator, spotlighting creative cybersecurity use across sectors worldwide.

By Sean Mitchell • 4 min read • Thu, 11th Dec 2025
Exclusive: UiPath sees ROI pressure in ANZ AI shift
Digital Transformation

Exclusive: UiPath sees ROI pressure in ANZ AI shift

Australian and New Zealand firms rapidly adopt agentic AI, now demanding real ROI and robust governance for sustainable, scaled deployment.

By Melania Watson • 5 min read • Thu, 11th Dec 2025
DXC launches AdvisoryX to help enterprises scale AI
Digital Transformation

DXC launches AdvisoryX to help enterprises scale AI

DXC launches AdvisoryX to help enterprises scale AI, as 94% struggle to move beyond pilots and build coherent business cases.

By Sean Mitchell • 4 min read • Thu, 11th Dec 2025

Stories from Other Regions

Financial Services stories

Building trust into embedded finance: A security-first approach
Data Protection

Building trust into embedded finance: A security-first approach

As embedded finance reshapes digital platforms, Dwolla argues only security-first infrastructure can truly earn and sustain customer trust.

By Dave Glaser • 5 min read • Thu, 11th Dec 2025
Accordion strengthens London CFO tech team for PE demand
Customer Relationship Management

Accordion strengthens London CFO tech team for PE demand

Accordion boosts its London CFO tech practice with three senior hires as European private equity ramps up pressure on finance systems.

By Melvin Hipolito • 4 min read • Thu, 11th Dec 2025
PEXA boosts property exchange resilience with AWS tech
Disaster Recovery

PEXA boosts property exchange resilience with AWS tech

PEXA slashes recovery time for its Australian digital property exchange to under four hours with AWS multi-region and AI-powered upgrades.

By Catherine Knowles • 5 min read • Thu, 11th Dec 2025
Atturra, Comtrac partner on AI-driven investigation tools
Document Management

Atturra, Comtrac partner on AI-driven investigation tools

Atturra teams with Comtrac to roll out AI-powered investigation tools for Australian law enforcement and regulators via a single service channel.

By Melvin Hipolito • 4 min read • Thu, 11th Dec 2025