Healthcare stories - Page 6
8x8 sees AI customer interactions surge across voice, chat
Thu, 5th Feb 2026
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uc
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data protection
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digital transformation
8x8 reports triple-digit growth in AI voice and messaging for CX, as contact centres scale automation beyond pilots across channels.
Smart Communications debuts AI tools for compliance-led CX
Thu, 5th Feb 2026
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document management
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digital transformation
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ecm
Smart Communications launches AI-powered tools to help regulated firms modernise customer communications, data capture and archiving at scale.
GTIA plans to boost charitable giving to USD $5 million
Thu, 5th Feb 2026
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dr
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cloud services
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education, learning & training
GTIA aims to boost its charitable giving to USD $5m in 2026, more than doubling the USD $1.91m it distributed to 45 non-profits in 2025.
Coverbase & Crowe team up on AI vendor risk checks
Thu, 5th Feb 2026
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digital transformation
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rpa
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risk & compliance
Coverbase and Crowe forge AI-focused partnership to streamline vendor risk reviews and procurement oversight in tightly regulated sectors.
Xelix warns AP errors leak up to USD $53 billion a year
Wed, 4th Feb 2026
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manufacturing
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data analytics
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digital transformation
Xelix research warns large UK and US firms lose up to USD $53 billion a year to accounts payable errors, duplicates, missed credits and fraud.
C-suite leaders deploy AI, but struggle to scale it
Wed, 4th Feb 2026
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semiconductors
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hybrid cloud
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digital transformation
AI is deployed everywhere but embedded deeply in fewer than half of firms, as leaders warn integration and skills gaps risk a two-year setback.
TheyDo unveils Analyst Agent for customer journey AI
Fri, 30th Jan 2026
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data analytics
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digital transformation
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cx
TheyDo launches Analyst Agent, an AI tool in its journey platform that answers plain-language questions by analysing customer journey data.
Smart Communications names Heidi Johnson AI leader
Fri, 30th Jan 2026
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digital transformation
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cloud security
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cx
Smart Communications names Heidi Johnson chief product and technology officer as it sharpens AI governance for heavily regulated clients.
Smart Communications names Heidi Johnson to lead AI push
Fri, 30th Jan 2026
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data protection
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digital transformation
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hyperscale
Smart Communications appoints Heidi Johnson as chief product and technology officer to spearhead its next phase of AI-led innovation.
Fiddler raises $30m Series C to power the control plane for AI Agents
Fri, 30th Jan 2026
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digital transformation
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partner programmes
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ai security
Fiddler raises USD $30m to expand its AI agent control plane, targeting governance, security and observability for complex enterprise systems.
Fewer ransomware gangs, but more victims in late 2025
Thu, 29th Jan 2026
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ransomware
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digital transformation
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advanced persistent threat protection
Ransomware gangs shrank in number but hit more victims in late 2025, with leak-site postings soaring despite fewer active groups.
ServiceNow deepens Claude AI integration across work
Thu, 29th Jan 2026
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paas
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digital transformation
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iaas
ServiceNow makes Anthropic's Claude its default AI across Build Agent and workflows, promising faster app development and industry-specific gains.
Integrated Quantum unveils quantum-resilient AI data layer
Sat, 24th Jan 2026
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data protection
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encryption
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quantum computing
Integrated Quantum debuts AIQu VEIL, a quantum-resilient data layer letting enterprises run global AI on anonymised vectors, not raw data.
Persistent revenue grows as AI, cloud deals accelerate
Thu, 22nd Jan 2026
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crm
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manufacturing
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data analytics
Persistent lifts quarterly revenue 17.3% year-on-year to USD $422.5 million as accelerating AI and cloud deals drive larger client wins.
New Zero Trust framework secures Private 5G & Wi-Fi
Wed, 21st Jan 2026
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uc
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firewalls
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network infrastructure
Wireless Broadband Alliance unveils Zero Trust framework to secure converged Private 5G and Wi-Fi networks across enterprise sectors.
Manual compliance strain fuels automation push - survey
Wed, 21st Jan 2026
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digital transformation
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socs
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partner programmes
Manual compliance is throttling security teams, as RegScale finds delays, staff strain and patchy automation in most large organisations.
Humanforce names Cameron Partridge Chief Growth Officer
Tue, 20th Jan 2026
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digital transformation
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partner programmes
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risk & compliance
Humanforce appoints AI-driven growth specialist Cameron Partridge as Chief Growth Officer to spearhead global expansion and scale strategy.
Anthropic expands Claude AI tools for health & trials
Tue, 20th Jan 2026
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hyperscale
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data privacy
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ai ethics & governance
Anthropic rolls out Claude for Healthcare and Life Sciences, adding sector-specific connectors, agent skills and consumer health integrations.
Altimetrik named major contender in Everest Group QE assessment
Fri, 16th Jan 2026
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devops
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manufacturing
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digital transformation
Altimetrik has been named a major contender in Everest Group's latest PEAK Matrix for enterprise quality engineering services.
Index Engines expands CyberSense reach & OEM alliances
Fri, 16th Jan 2026
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storage
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dr
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network infrastructure
Index Engines' CyberSense spreads to 82 countries as ransomware fears fuel demand and a new US patent and OEM deals extend its reach.