Natural language processing (NLP) stories - Page 2

Qualtrics unveils AI-driven CX upgrades to unify feedback, automate text analysis and deploy agents that resolve customer issues in real time.

Qualtrics launches AI-powered customer experience tools to unify feedback, automate analysis and fix service issues before they escalate.

Unlimited and Themis launch Complaints AI to help banks automate complaint analysis, spot emerging risks and meet tightening regulation.

SAP Concur rolls out new Joule AI agents, tighter Microsoft and card links, and expanded travel tools to streamline corporate expenses.

Bybit launches AI Trading Skill, letting users place crypto trades and manage accounts via natural-language prompts across top AI tools.

Google Maps taps Gemini AI for chat-style place searches and 3D Immersive Navigation, promising smarter planning and more lifelike drives.

ThoughtSpot debuts Spotter Semantics, an AI-native semantic layer to give analytics agents consistent, governed answers to data questions.

Google is rolling out new Gemini tools across Docs, Sheets, Slides and Drive, promising smarter drafting, automation and search for Workspace users.

Google has launched Gemini Embedding 2, a multimodal AI model that unifies search and analysis across text, images, video, audio and documents.

RingCentral debuts AIR Pro voice-first AI agents with no-code tools, aiming to move enterprises beyond basic IVR to scalable automation.

Zoom is rolling out agentic AI across Workplace, Phone and CX, turning meetings and calls into automated workflows and custom AI agents.

Dify secures USD $30m to expand its open-source platform for production-ready AI agent workflows across global enterprise teams.

Prismatic debuts AI Copilot to turn natural-language requests into editable embedded workflows for B2B SaaS users inside their own apps.

Tufin rolls out four AI assistants and a customisable executive hub to speed network security rule searches, access changes and risk insight.

Addepar launches Addison AI to give wealth managers trusted, natural language portfolio intelligence embedded across its platform workflows.

AI is exposing the invisible emotional labour taxing women leaders, turning unmeasured mental load into hard data companies can't ignore.

PropTech's biggest threat is not disruption, but an invisible admin tax draining agents' time, equity and long-term career potential.

A new NE2NE study finds over half of common AI benchmarks are “contaminated”, casting doubt on headline model rankings and marketing claims.

ABBYY adds 22 patents to its document AI arsenal, pitching 'purpose-built' tech for safer enterprise use as generative AI uptake accelerates.

ServiceNow debuts Autonomous Workforce and EmployeeWorks, promising AI “specialists” that autonomously resolve most employee IT requests.