Opinion stories
In a market that values hyper-personalisation, customer and user experience are crucial for insurers to stay competitive.
UK organisations faced challenges during the pandemic to adapt their working practices. Here are five steps to future-proof business processes.
Delivering a positive customer experience in the digital age starts with a modern website, or risk losing customers.
Migrating to the cloud can accelerate digital transformation, but poor choices can be costly, warns expert. Proper planning and cost analysis are crucial.
As the world spins towards 2022, it is clear that the new year will see our reliance on cloud technologies becoming more vital than ever before.
Applications are the lifeblood of any modern organisation. But left unmanaged, they can throw both security and productivity into jeopardy.
Cybersecurity is now a priority in the boardroom. CISOs must communicate effectively to ensure adequate security measures are in place.
The last two years have seen unprecedented business upheaval – not just in Australia and New Zealand (ANZ) but also globally.
Let's delve deeper into a Dark Web investigation which discusses the rapid growth of Dark Web activity and suggests ways to protect an organisation's data.
Businesses face challenges when modernising their software and IT systems. Here are seven important considerations to navigate the process successfully.
With Gen Z set to comprise one-third of the Australian workforce by 2030, there is no mistake that their presence will impact the future of the workplace.
Data-driven management and broad access to data are top investment priorities for C-suite executives, says West Monroe study.
Cloud can do much more than reduce a retailer's cost of computing and data storage. In fact, it can offer new experiences to both employees and customers.
Attackers have doubled the number of techniques simultaneously deployed against victims in a few short months.
'If it can happen to Facebook, it could happen to us.' This will be the concern in IT departments all over the world.
2022 could be the year of a full-out cyberwar, with governments gearing up to strike back against cybercriminals.
This year, a spate of high profile ransomware incidents has halted operations across business and critical infrastructures alike.
More Australian and New Zealand organisations are harnessing the power of AI and data to drive revenue growth and improve efficiencies.
Loizou and Toolin predict key trends driving customer engagement and loyalty, including customer data activation and unique rewards.
Investing in healthcare, technology, aged care, and the environment are the four major opportunities in the market as we move into 2022.
