Opinion stories - Page 29

B2C firms are embracing AI-powered self-service platforms to cut costs and boost customer flexibility, enhancing subscription account management.

eCommerce retailers are boosting loyalty and revenue by using WhatsApp's 3 billion-user reach for faster, efficient, and personalised customer service.

Embracing ESG is now essential; businesses thriving in the conscious economy align performance, talent management and procurement for lasting success.

Passwords are fading as biometrics, like fingerprints and facial recognition, emerge as Australia's secure, hassle-free future for digital access.

As cyber threats rise and passwords fail, businesses face US$1m annual costs; passwordless authentication offers a secure, efficient future for digital access.

Supply chain turmoil amid hurricanes and scarce timber drives North America's railroad tie industry toward sustainable composite alternatives for resilience.

Businesses face growing challenges as unstructured data surges, demanding smarter management to turn vast volumes into valuable insights by 2038.

Vulnerability exploitation surged 34% in 2025, with edge devices targeted; enterprises must prioritise risk-based vulnerability management to combat rising cyber threats.

As the Australian federal election nears, concerns grow over AI-driven cyber threats and misinformation risking election integrity and political campaign security.

Music streaming, now 69% of global music revenue, faces growing security challenges in protecting platforms, user data, and artists' intellectual property.

Girls in ICT Day spotlights how women leading AI-powered cybersecurity are reshaping the industry, tackling talent shortages and enhancing security innovation.

Music and tech industries face similar IP due diligence challenges in acquisitions, from chain-of-title to territorial rights, highlighting shared best practices.

As tax season approaches, startup founders are urged to view April 15th not merely as a deadline, but as an opportunity for financial strategy optimisation.

The financial sector faces unprecedented cyber threats, with losses exceeding USD $12 billion in two decades, raising alarms over global economic stability.

In the fast-paced tech industry, founders risk stagnation by prioritising speed over strategic learning, potentially overlooking vital market shifts.

In the coming decade, AI and automation will transform IT careers, prioritising green tech and driving professionals towards pivotal roles in business strategy.

Changes to the US de minimis exemption could complicate sales for Australian exporters, with potential new taxes and paperwork looming on the horizon.

A frustrated SUV owner turned to ChatGPT to fight a GBP £10,000 repair bill, highlighting how AI is reshaping the legal profession amidst rising concerns.

APRA-regulated entities in Australia must prepare for the upcoming CPS230 deadline, a shift aimed at enhancing operational and third-party risk management.

Amid economic pressures, tech vendors risk significant revenue loss by slashing PR and marketing budgets, jeopardising visibility and market relevance.