Productivity stories - Page 4

Banks are slowing AI rollouts as they prioritise process visibility, with Celonis arguing execution depends on understanding how work flows today.

AI in legal services is unlikely to shrink demand, with clients seeking more senior expertise and using efficiency gains to unlock latent work.

Cynomi adds AI Insights and co-worker Agents to its platform as it aims to automate MSP security workflows, reduce staff pressure and drive account growth.

8x8's Engage platform has won Gold at the NY Product Design Awards, with judges praising its unified workspace for customer-facing staff.

Hostelling International USA turns to Cloudbeds to modernise operations across its largest US hostel network, aiming to cut admin and improve staff control.

World Cup ad data flaws could put USD $3.9 billion in spending at risk, as Grasp warns inconsistent campaign naming may distort reporting.

Sidetrade sets out a four-year push into AI-driven order-to-cash, with three new products due in 2026 and a shift towards usage-linked revenue.

Apax Digital takes stake in London FX risk firm MillTech in USD $60 million deal as North American expansion gathers pace.

Ecommerce in 2026: AI shoppers, social sales and returns pressure push retailers to rethink data, compliance and cross-border growth.

Persistent and Databricks launch Merchant Risk Management and Fraud Detection solution for banks and payment providers facing rising digital payment fraud.

Kyndryl's AI workplace Digital Twin uses Microsoft Foundry to spot IT faults before staff are hit, as firms seek faster, predictive support.

Layercake joins Ceeblue to offer sub-second live video streaming with automated failover, broad CDN support and instant VOD replay.

Governance and compliance are stalling MSP AI rollouts, with AvePoint and Omdia finding operational strain is widening the gap between investment and delivery.

Trintech expands embedded AI across close processes with Beacon assistant, aiming to speed journal entries, matching and risk checks.

Affirmo's Lip Sing Tay says AI can unlock smarter real-time location tracking, as the Singapore firm targets tougher IoT use cases.

Oracle unveils 25 AI-powered apps across finance, HR and customer service, as it pushes agentic software deeper into core business workflows.

Hapax expands beyond banks with AI platform that spots workplace bottlenecks and deploys task-specific workers, claiming 350 automations in beta.

Optimizely training programme sees 375 AI agents built in five days as waitlist tops 1,500 amid rising enterprise marketing demand.

Sinch Mailgun warns weak inbox placement and limited AI use are eroding email returns, with many firms unable to measure ROI confidently.

Twilio survey shows conversational AI is moving from pilots to live use, with current adopters reporting stronger governance confidence and clearer business gains.