ServiceNow stories
Procurement leaders at Americas Procurement Congress say agentic AI is moving from pilot to payback, slashing sourcing cycles and reshaping value cases.
Google adds long-running agents, a shared workspace and a governance layer to Gemini Enterprise as businesses seek AI they can monitor and control.
Google Cloud turns Gemini Enterprise into a single control point for developers and staff as it adds governance, no-code building and partner agents.
ServiceNow bolsters cyber security push with Armis buyout, adding real-time asset visibility and deepening its platform after Veza.
Adobe widens AI alliances with Amazon, Google, Microsoft, OpenAI and agencies to embed agent workflows across customer experience tools.
Capsule Security emerges from stealth with $7 million backing to police AI agents at runtime as enterprises widen their use.
Qlik and ServiceNow team up to pipe governed analytics and metadata into workflows, aiming to sharpen AI agents' decisions across enterprise systems.
Ping Identity appoints Antony Collins as Regional Vice President for Channels and Alliances across Asia Pacific and Japan to expand partner ecosystem.
ServiceNow has made AI a standard feature across its platform, adding new tools for enterprise customers in Canada and beyond.
AlphaSense names senior UK and Singapore hires as it steps up EMEA and APAC push, with multilingual search and content expansion.
AlphaSense boosts international leadership as it expands multilingual AI market intelligence across Europe, Asia-Pacific and beyond.
DXC to use ServiceNow's agentic AI across its back office first, creating a live blueprint for client offerings as the pair deepen a 17-year partnership.
Vection strikes AU$ deal for DXLabs, adding automation firepower and local scale as the ASX group targets faster Asia-Pacific growth.
Liquibase rolls out AI-backed database governance and deployment connectors for ServiceNow, GitHub, Harness and Terraform to improve auditability.
Nudge Security has launched AI agent discovery to help firms spot risky employee-built agents, tighten access and curb shadow AI sprawl.
Anaplan unveils AI-driven planning tools and 12 apps to speed scenario modelling and embed governed automation across core business functions.
EY New Zealand bolsters technology transformation push with senior hires as firms chase practical AI gains and better returns from existing systems.
Ataccama rolls out AI Act evidence tools for banks, aiming to prove data quality at the point of use across lending, AML and fraud systems.
ServiceNow research finds customers want faster, more empathetic support, but fragmented systems and mismatched AI priorities are frustrating service teams.
ServiceNow research says Irish customers lose 284 million hours a year to poor support, as fragmented systems and weak empathy blunt AI gains.