Whatsapp stories
Twilio says enterprise AI will fail without the communications plumbing to link customer data, channels and human workers across touchpoints.
Publishing teams can now automate RSS links into WhatsApp groups, cutting manual posting while keeping editorial control with administrators.
Retailers face a fresh holiday-season test as agentic assistants surge, with Forter seeing orders from them more than triple in a month.
Small businesses can now keep client chats separate from internal discussions as Balsio adds shared workspaces and WhatsApp interoperability.
New subscription limits could leave Kiwi owner-operators paying up to NZD $883 a month to keep posting links to customers.
The new software aims to help marketing teams automate customer outreach and campaign checks, reducing reliance on technical staff or manual testing.
The compact desktop is aimed at businesses and developers wanting faster, private on-device AI, while reducing reliance on cloud services.
Marketers will gain more automated personalisation and compliance checks as the software maker deepens its ties with AWS.
Regulated firms face recordkeeping gaps as WhatsApp and Slack chats join email under one governance and discovery framework.
Support response times have fallen as the sports technology company lets AI triage routine queries for teams across 139 countries.
It could cut the cost and delay of bringing AI agents to regulated data by letting firms use live SQL systems without migration.
Australian businesses can now prepare for richer customer messages as mobile networks inch towards wider RCS availability, with SMS fallback still available.
Missing website links may be limiting Singapore clinics' visibility in AI search, with 21% of private listings on Google Maps lacking their own site.
Pacific travellers facing steep roaming bills can now buy data from $5.50 as KlickEx expands beyond remittances with a travel eSIM.
Small firms could gain cheaper access to websites and automation as Trinetra Labs bundles AI builders, experts and a marketplace into BlueHands.ai.
With December bookings under pressure, hospitality venues are turning to AI-driven SMS and WhatsApp campaigns to reach customers fast and cheaply.
The shift is reshaping how people find information online, with web traffic down more than 10 per cent since ChatGPT launched and social use climbing.
Crypto scam losses in Singapore fell 43% as police and Coinbase teamed up to identify more than 720 potential victims and stop S$18.9 million in losses.
Budget-conscious households are embracing AI for practical holiday tasks, with confidence rising fastest among the eight markets surveyed by Sinch.
Australian workers are losing more than 75 million hours a year to scattered messages, eroding productivity and adding to business costs.
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