Managed Services stories - Page 7
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
EcoOnline names David Orstad Chief Customer Officer
Mon, 26th Jan 2026
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cx
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martech
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partner programmes
EcoOnline appoints David Orstad Chief Customer Officer to lead global customer functions and launch new managed services offering.
Assured Data Protection expands Tony Giannini's remit
Thu, 22nd Jan 2026
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data protection
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dr
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hybrid cloud
Assured Data Protection widens Tony Giannini's role to unite global innovation with Americas channel strategy for MSP-focused growth.
Rithum reshapes leadership with new CRO and CFO appointments
Thu, 22nd Jan 2026
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data analytics
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fintech
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martech
Commerce software group Rithum hires Gregory Banning as CRO and elevates Caitlin Hauser to CFO as it revamps its senior leadership team.
Manual compliance strain fuels automation push - survey
Wed, 21st Jan 2026
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digital transformation
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socs
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partner programmes
Manual compliance is throttling security teams, as RegScale finds delays, staff strain and patchy automation in most large organisations.
Lancom wins AWS Managed Service Provider designation
Wed, 21st Jan 2026
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digital transformation
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hyperscale
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public cloud
Lancom wins coveted AWS Managed Service Provider status, boosting its cloud credentials and access to joint sales and technical support.
Rimini Street touts Agentic AI ERP as upgrades stall
Wed, 21st Jan 2026
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data analytics
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digital transformation
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it automation
Rimini Street pitches Agentic AI ERP and Smart Path savings as CIOs delay costly Oracle and SAP upgrades amid rising budget pressure.
IBRS highlights Interactive's sovereign-first cloud focus
Wed, 21st Jan 2026
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data protection
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dr
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private cloud
IBRS spotlights Interactive's sovereign-first cloud strategy and hybrid services as Australian organisations rethink data residency and compliance.
Integrity360 buys Advantus360 to launch Canada hub
Tue, 20th Jan 2026
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firewalls
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iot security
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socs
Integrity360 acquires Calgary-based Advantus360 to spearhead its North American push and launch a new cyber hub for Canada and the US.
Forrester tips cloud & generative AI to fuel IT boom
Tue, 20th Jan 2026
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manufacturing
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hybrid cloud
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digital transformation
Global IT services spending will rise 4.8% annually to 2029 as cloud infrastructure and generative AI reshape enterprise technology demand.
Phishing services drive 389% surge in account breaches
Fri, 16th Jan 2026
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malware
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ransomware
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mfa
Phishing-as-a-Service fuels 389% jump in account breaches as attackers target Microsoft 365 and Business Email Compromise scams.
Rimini Street honoured for agentic AI & client success
Fri, 16th Jan 2026
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storage
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data analytics
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digital transformation
Rimini Street secures multiple awards for agentic AI, customer service and leadership, as Hitachi Vantara client also earns industry honour.
Portnox unveils global channel push with new VP hire
Fri, 16th Jan 2026
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saas
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firewalls
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digital transformation
Portnox launches structured global channel programme and hires veteran Kristen Knight as VP of Channel Sales to spearhead partner growth.
Portnox unveils global partner push with new channel VP
Fri, 16th Jan 2026
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firewalls
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digital transformation
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network security
Portnox launches a global channel partner programme and names cybersecurity veteran Kristen Knight as VP of Channel Sales to drive growth.
Agentic AI to redefine channel partners' business models
Thu, 15th Jan 2026
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saas
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digital transformation
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cx
Agentic AI is poised to upend the tech channel, shifting MSPs and resellers from project delivery to outcome-driven autonomous services.
Channel partners shift to data-led growth strategies
Wed, 14th Jan 2026
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data analytics
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digital transformation
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cx
Channel partners in five markets plan to prioritise data-led products and consulting in 2026, edging out managed services and subscriptions.
Azul boosts Java channel with bigger deals, alliances
Wed, 14th Jan 2026
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hybrid cloud
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hyperscale
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partner programmes
Azul's Java channel surges with 30% growth, 46% larger deals and more million-dollar partners as alliances and services gain momentum.
Datadobi names Daniel Esposito VP to drive alliances
Wed, 14th Jan 2026
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storage
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hybrid cloud
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data analytics
Datadobi promotes Daniel Esposito to lead global alliances, targeting services-led partners for unstructured data and governance projects.
Acronis boosts MSP security with new threat research
Wed, 14th Jan 2026
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malware
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firewalls
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data protection
Acronis sharpens MSP cyber defence with fresh threat research, expanded Microsoft 365 tools and new MDR-focused partner offerings.
C-suite demands faster tech payback & AI-led growth
Tue, 13th Jan 2026
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digital transformation
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partner programmes
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rpa
Global C-suites demand faster tech payback, prioritising AI and automation as ERP upkeep drains IT time and talent constraints bite.
11:11 Systems buys Ntirety in VMware cloud partner push
Tue, 13th Jan 2026
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virtualisation
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dr
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private cloud
11:11 Systems snaps up Ntirety, bolstering its VMware-focused private cloud portfolio as Broadcom narrows its cloud partner ecosystem.